At Adha.in, we aim to ensure a smooth shopping experience for all our customers. If you are not completely satisfied with your purchase, please refer to our return and refund policy below.

Eligibility for Returns

  • Products are eligible for return if they are unused, in their original condition, and returned within 10 days of delivery.
  • Items must be in their original packaging with all accessories and tags intact.
  • Returns must be initiated within 24 hours of delivery by contacting us at mail@adha.in.

Non-Returnable Items

The following items are not eligible for return:

  • Products that have been used, washed, or altered.
  • Items purchased on clearance or marked as final sale.
  • Customized or personalized products.

Damaged or Defective Products

If your product arrives damaged or defective:

  • Notify us within 24 hours of delivery by emailing mail@adha.in.
  • Provide clear photos of the damaged product and its packaging.
  • We will arrange for a replacement or issue a refund, depending on your preference.

Return Process

  1. Email us at mail@adha.in with your order details and reason for return.
  2. Our team will provide instructions for returning the product.
  3. You are responsible for return shipping costs unless the product is defective or damaged.
  4. Return will be processed within 7 working days.

Refunds

  • Refunds will be issued to your original payment method once the returned product is inspected and approved.
  • Refund will be provided within 4-5 working days, in you original payment method
  • Shipping charges are non-refundable, except in cases where the product is defective or damaged.

Exchanges

  • Exchanges are allowed if the product is unused and in its original condition.
  • Customers are responsible for shipping costs related to exchanges.

Cancellations

  • Orders can be canceled or modified before dispatch.
  • Once the product is shipped, cancellations are not allowed unless the product is damaged or defective.

Contact Us

For any questions or concerns about your return or refund, please reach out to us at mail@adha.in.